Welcome to the TOPS Partner Support Help Center

Sign In to your account

Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Enter the name of your company.

If you have already created a ticket for this issue, please enter it here.

Your name, or the name of the contact at your company we should connect with regarding this issue.

Your phone number, or the number of the contact at your company we should connect with regarding this issue.

The name of the client organization affected by this issue. (This can be found in the company endpoint in the API.

The TOPS Client ID of the affected client. (This can be found in the company endpoint in the API.)

The name of the individual at the clients office we can contact, if necessary.

The Name and ID of the community experiencing the issue. (This can be found in the company endpoint in the API)

Enter the community's API key value. (The client generates this and provides it to you)

Enter the authorization string (Authorization is the part of your credentials that is provided to your development team once you have been approved for the TOPS Connect App Store) [ex: “Basic c731b0db-c46d-4d48-8fd3-bacb62e493349705dfd1-c898-4443-9396-da54264d589c” ]

Enter the exact URL [including URL parameters] Must contain subscription key. (This is the URL the program used when the problem occurred.)

Add file or drop files here